Group X Policies and Procedures

1. Wear proper uniform

Proper uniform is any Gym Studios t-shirt, polo, or racer back. If you do not have one, please speak to Gym Studios management immediately. Bottoms are your choice, but should be professional. If you do not have one, please ask the Group Fitness Manager.

2. Arrive 15 minutes before class for preparation and stay 10 min after class to close and be available to students

- Assist in signing up your students online/assign proper memberships to students in Pike13
- Prepare your work area
- Be sure correct and updated schedule is visibly posted. If schedule is not correct please notify GFM
- Clean and close your area

3. Write on dry-erase or chalkboard advertising your class and territory

- Advertise your class
- Mark your territory so your class is not interrupted

4. Always have Music

- Bring playlists (back-up if internet does not work)
- Practice set-up before class
- Know how to access portable speaker system if necessary
- Practice portable speaker before using
- You are responsible for any damaged/broken/stolen equipment.

5. Maintain a relationship with your students on a weekly basis

- E-mail your students once/week (fitness tips, motivation, etc). You can use Pike13 for this.
- Make your students aware they can call/text you for important questions.
- Post and tag class pics on social media.
- To foster healthy class attendence, it is encouraged to email students once per week by using Pike13.
- Encourage your participants to leave testimonials & positive feedback on the Gym Studios Facebook page.

6. Take at least 1 photo every week in class for social media promotion

- Marketing
- Property Management Use
- Proof of attendance
- Team building in your class
- For no shows, wait until 15 mins after class, take a pic of the room, then screenshot that picture so it includes the timestamp. These photos are used for marketing, property management use, proof of attendance and team building in your class.

7. It’s your responsibility to make sure your class is covered if teaching a group fitness class.

When you take over a class, it is your responsibility to be sure it is covered. Please see the following steps on what to do when you need a sub.

- Post to the sub board
- Be proactive
- Update the sub board and Pike13
- Minimum 72 Hour Notice to GFM if no sub
- 30 Day Notice to drop a class & 30 day notice to request a sub
- With 30 Day Sub request notice you are allowed 2 class reschedules (with no strikes given) over a 12 month rolling calendar if you are not able to secure a sub. With less than a 30 Day notice, requested class reschedules will result in strikes if you are not able to secure a sub. (IN OTHER WORDS, A 30 DAY NOTICE OR A SECURED SUB IS REQUIRED TO AVOID CLASS COVERAGE PENALTIES..YOU ARE RESPONSIBLE FOR YOUR CLASS).
- 3 Strikes, Your'e Out - in the event that you recieve 3 strikes, you will no longer be able to teach or sub for Gym Studios. No shows constitute immediate termination. Ways You Will Earn Strikes:
  - - - Arriving late to class
      - Rescheduling a class without a 30 Day Notice
      - Dropping a class without a 30 Day Notice
      - Not providing a 72 hour notice that a sub has not been found
      - Emergency situations will be reviewed case by case (Call GFM & DOO in any and all emergency situations)

8. Class Attendance

Please log numbers & assign memberships correctly in Pike13. These numbers highly affect the overall resident experience as well as report accuracy.

9. Traffic Lighting

Policy on low attending classes

Low performing class numbers will go into "Red light" meaning that class will have 3 weeks to improve numbers. Should the numbers stay low that class will be removed or revised for the following month. All instructors will be notified of the TARGET that has been set for that particular class. Responsibility is placed on the instructor to take ownership of the class and grow the numbers to match and/or exceed the projected target. Targets can change accordingly and will reflect seasonal changes, timeslots and programs. Please note that we will always try to change a program or class before we change an instructor so just because your numbers may be low doesn't mean you will have to give up your class. Our goal is to always help you succeed!

10. Communication

It is the responsibility of the instructor to read all messages via slack and or email. Be proactive/take initiative in communicating all questions, concerns and feedback to group fitness manager. Please address all issues to GFM including FOB access, music, equipment. It is the responsibility of the instructor to read all memos issued by the GFM.

11. Class Formats

All classes should follow an organized class template and will be evaluated accordingly. The following classes are considered Gym Studios signature classes and should be taught according to the corresponding class template. No class changes are allowed without prior fitness manager approval (Date, Time, Location, Template, etc.)